Junior Business Analyst

Job Position: Junior Business Analyst

Ref: 4826

Location: PE/Gqeberha

Salary: R16 000 to R20 000 per month commensurate with qualification and experience

Email your CV to recruit@onlinepersonnel.co.za

Qualifications / Requirements:

• Bachelor’s Degree in Business, Information Technology, or related field
• 1 to 2 years of experience in business analysis or similar role
• Exposure to process mapping, requirements gathering, or project coordination
• Strong analytical and problem-solving abilities
• Proficient in Microsoft Office Suite
• Basic knowledge of data analysis tools (e.g. SQL, Excel. Power BI) highly advantageous
• Ability to work collaboratively in a team environment
• Excellent communication and presentation skills
• Attention to detail and the ability to manage time effectively

Key Performance Areas:

Business requirements gathering:

• Collaborate with stakeholders to identify business needs and objectives
• Conduct interviews, workshops, and surveys to collect detailed information
• Document business requirements clearly and concisely for approval

Process analysis and improvement:

• Analyse existing business processes and identify areas for improvement
• Assist in designing efficient workflows and business processes
• Support the development of process documentation, including flowcharts and diagrams

Stakeholder communication:

• Maintain effective communication with stakeholders across departments
• Translate technical information into business-friendly terms and vice versa
• Present findings and recommendations to teams and management

Documentation:

• Create and maintain documentation such as business requirement documents (BRD), functional specifications, and project reports
• Ensure that all documents are updated and stored in a central repository for easy access

Data analysis and reporting:

• Support in gathering and analysing data to inform decision-making
• Produce regular reports based on analysis, highlighting key insights

Testing and quality assurance:

• Assist with user acceptance testing (UAT) to ensure business requirements are met
• Track and document issues raised during testing and ensure they are resolved

Support to team:

• Provide support in larger projects and assist in managing timelines, deliverables, and risks
• Participate in project meetings and contribute to problem-solving