Junior Operations Manager

Job Position: Junior Operations Manager

Ref: 4823

Location: PE/Gqeberha

Salary: R15 000  per month commensurate with qualification and experience

Email your CV to recruit@onlinepersonnel.co.za

Qualifications / Requirements:

• Keen understanding of operations within the mechanical services industry
• Diploma or Degree in Mechanical Engineering, Operations Management, or a related field would be advantageous
• 1 to 3 years of experience in operations management, preferably within a mechanical or technical services environment
• Understanding of mechanical services, maintenance, and repairs
• Strong leadership, organizational and problem-solving skills.
• Ability to manage multiple tasks and prioritize effectively.
• Strong leadership and team management skills
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite
• Knowledge of health and safety regulations and best practices
• Eager to learn and grow in an operations management role
• Detail-oriented with strong analytical skills
• Ability to adapt to changing priorities and work environment
• Proactively identify and address operational requirements
• Collaborate effectively with colleagues and foster a supportive team environment

Key Performance Areas:

Operational support:

• Assist in the daily management of operations across various service departments
• Ensure all services provided adhere to quality and safety standards
• Monitor workflow, timelines, and resource allocation to meet service deadlines
• Coordinate with various departments to ensure smooth communication and collaboration
• Support the planning, execution, and completion of mechanical services
• Assist in resource planning, including staffing, materials, and equipment
• Track work progress and report to senior management

Team Management:

• Assist in overseeing technicians and support staff, ensuring they are performing to company standards
• Provide leadership, guidance, and support to staff to ensure optimal performance
• Conduct training and onboarding sessions for new team members
• Conduct performance reviews and provide feedback to team members and senior management
• Foster a positive work environment

Client management:

• Ensure Technicians maintain strong relationships with clients, addressing any concerns or service inquiries or complaints
• Coordinate with the sales and customer service teams to ensure customer satisfaction

Financial monitoring:

• Ensure operational budgets are met
• Assist in budgeting, cost management, and invoicing related to operational work
• Monitor expenses to ensure adherence to the budget

Compliance and safety:

• Ensure all operations comply with industry regulations, safety protocols, and environmental standards
• Conduct regular safety inspections and enforce safety policies

Inventory management:

• Oversee the management of parts and supplies
• Ensure adequate inventory levels are maintained
• Manage inventory and inventory control measure

Continuous improvement:

• Identify areas of improvement in processes and work with senior management to implement efficiencies
• Stay updated on industry trends and new technologies that could benefit the business