Job Position: Service Admin Supervisor
Ref: 4732
Location: PE/Gqeberha
Salary: R25 000 to R30 000 per month CTC commensurate with qualification and experience including 50% medical aid, pension fund and bonus
Email your CV to recruit@onlinepersonnel.co.za
Qualifications / Requirements:
- Minimum of Matric
- Minimum of 3 years experience in administration
- Excellent eye for detail and process driven
- Strong personality, no-nonsense individual to drive the team
- Good leadership skills and able to operate well under pressure
- Able to take ownership of the department and the team
- Able to deal with client queries i.e. invoicing, credits etc
- Experience/background in ISO highly advantageous
- Strong administration/process experience/background
- Good business acumen
Key Performance Areas:
- Ensure the smooth running of the service/maintenance department and the administrative functioning thereof
- Supervise the Service Department, 4 Controllers
- Co-ordinate the busy activity in the department – lead the current Controllers to improve service delivery internally and externally
- Provide accurate information to management
- The successful candidate will be responsible for all branch related admin
- Ensure employees follow the company code of conduct and policies at all times
- Ensure that risk management policies are followed and company assets and personnel under the departments control are adequately protected
- Effectively managing and updating various systems and databases
- Carry out miscellaneous tasks to support management, any overflow from Branch Manager as and when required
- Carry out confidential projects and research
- Supervise Service/Maintenance Controllers – closing WIP’s, follow up on open work orders, drive correct allocation of purchase orders
- Distribution, capturing and filing of documents i.e. payment certificates and accounts etc
- Manage the internal staff and daily operations in the branch and ensure effective submission of documentation to Head-Office and other group companies
- Maintain Master files covering different departments and aspects of the business
- Typing, compiling and preparing reports, presentations and correspondence
- Ensure cash count balances, capturing transactions on the recons
- Ensure supporting documents are obtained for safe keeping and send recons to Head Office
- Ensure accurate management of expenses in line with Branch limits (petty cash, debtors/creditors queries, claims, etc)
- Assist with finance applications
- Ensure that all sale documents are obtained, completed and submitted correctly
- Capturing and processing of invoices in the accounting system
- Complete account application forms for management
- Carry out stock count, control and input on systems
- Control and process of purchases, sundries, GRN’s, business expenses etc
- Manage and controls warranty systems for branch
- Ensure general maintenance of building is attended to
- Manage the branch fleet to ensure that no disruptions occur due to vehicles off the road
- Organising of travel arrangements, staff events, customer relations such as functions and gifts meetings and other communication
- Assist Head Office in HR and payroll matters i.e. payroll confirmations, employee forms; staff deductions; capturing of time sheets, submission of contracts etc
