Property Maintenance and Tennant Officer

Job Position: Property Maintenance and Tennant Officer

Ref: 5250

Location: PE/Gqeberha

Salary: Commensurate with qualification and experience

Email your CV to recruit@onlinepersonnel.co.za

Company and culture: Well established, reputable, and stable organization that prides itself on maintaining a vibrant, high-energy work environment.

The team is made up of passionate, active, and driven professionals who bring immense enthusiasm to work every day. If you thrive in a fast-paced, health-conscious, and social team culture where excellence is celebrated, you will fit right in.

Qualifications / Requirements:

• Minimum of a matric (tertiary qualification would be highly advantageous)
• Valid driver’s license
• Motivated, flexible and able to function well individually and within a team. Exceptional communication skills and a professional disposition.

Key Performance Areas:

Overseeing the maintenance and caring of complexes and buildings:

• Inspection of the buildings, noting any possible issues to be attended to
• Follow up meetings with contractors and resolve any potential service issues
• Handover approved quotations
• Handle all Tenant queries (e.g. queries related to maintenance of their premises, cleaning, security, possible damage and addressing any disputes amongst Tenants)
• Take the Tenant call, document the work to be done/complaint, visit premises to inspect damage and meet with client
• Communicate with Subcontractor regarding maintenance (Larger projects are controlled and overseen by the Quantity Surveyor, in conjunction with the Architect and Facilities Director)
• Must be able to distinguish with the supervision of the Legal Advisor, whether the repairs/ maintenance required is the responsibility of the Landlord or Tenant in terms of the signed lease agreement
• Take ownership of smaller projects (project planning, costing, coordination of contractors, oversight and management to ensure work completed satisfactorily and within budget)
• Maintain a database of all available contractors, all contact numbers are available on company mobile phone to be on call via company mobile phone (over weekends and after hours to take the emergency calls)
• Be on call via company mobile phone (over weekends and after hours to take the emergency call and Atlas first responding call – Be the ‘middle man’ in sending out one of 24 hour contractors to see to the call out, next available opportunity and any emergencies reported from Tenants and security-related incidents)
• Maintain a register of keys for all vacant space
• Showing of premises to potential tenants and ensure beforehand that the space is in acceptable condition (pre-checks that building is clean, garden has been maintained etc)
• Inspection of premises where tenants move out to ensure reinstatement done satisfactorily in accordance with the lease agreement

Insurance:

• Communicate insurance surveys to tenants and ensure insurance requirements are adhered to by the Tenants
• Deal with insurance claims from commencement to finish (being pay-out)
• Obtain case number from police station for insurance purposes (where applicable)
• Complete insurance forms
• Perform credit checks on possible new Tenants