Tenant and Property Officer

Job Position: Tenant and Property Officer
Ref: 5250
Location: PE/Gqeberha
Salary: Commensurate with qualification and experience

Email your CV to recruit@onlinepersonnel.co.za

Company and culture: Well established, reputable, and stable organization that prides itself on maintaining a vibrant, high-energy work environment.
The team is made up of passionate, active, and driven professionals who bring immense enthusiasm to work every day. If you thrive in a fast-paced, health-conscious, and social team culture where excellence is celebrated, you will fit right in.

Qualifications / Requirements:
• Minimum of a matric
• Tertiary qualification in Building / Quantity Surveying would be highly advantageous
• Valid driver’s license
• Motivated, flexible and able to function well individually and within a team. Exceptional communication skills and a professional disposition.

Key Performance Areas:
• Overseeing the maintenance and caring of complexes and buildings:
• Inspection of the buildings, noting any possible issues to be attended to
• Follow up meetings with contractors and resolve any potential service issues
• Handover approved quotations
• Handle all Tenant queries (e.g. queries related to maintenance of their premises, cleaning, security, possible damage and addressing any disputes amongst Tenants)
• Take the Tenant call, document the work to be done/complaint, visit premises to inspect damage and meet with client
• Communicate with Subcontractor regarding maintenance
• Must be able to distinguish whether the repairs/ maintenance required is the responsibility of the Landlord or Tenant in terms of the signed lease agreement
• Take ownership of smaller projects (project planning, costing, coordination of contractors, oversight and management to ensure work completed satisfactorily and within budget)
• Maintain a database of all available contractors
• Be on call via company mobile phone (over weekends and after hours to take the emergency calls – Be the ‘middle man’ in sending out one of 24 hour contractors to see to the call out, next available opportunity and any emergencies reported from Tenants and security-related incidents)
• Maintain a register of keys for all vacant space
• Showing of premises to potential tenants and ensure beforehand that the space is in acceptable condition (pre-checks that building is clean, garden has been maintained etc)
• Inspection of premises where tenants move out to ensure reinstatement done satisfactorily in accordance with the lease agreement
Insurance:
• Deal with insurance claims from commencement to finish (being pay-out)
• Obtain case number from police station for insurance purposes (where applicable)
• Complete insurance forms
• Perform credit checks on possible new Tenants