Operations Assistant

Job Position: Operations Assistant

Ref: 5291

Location: Ballito (KZN)

Salary: Commensurate with qualification and experience + benefits

Email your CV to recruit@onlinepersonnel.co.za

Qualifications / Requirements:

·         Minimum – Grade 12

·         3 to 5 years relevant experience in an Operations environment

·         Exceptional attention to detail

·         Strong problem-solving skills

·         Highly numerate, with the ability to capture, analyse, and present data accurately

·         Quality-focused with a commitment to maintaining high standards

·         Strong interpersonal and relationship-building skills

·         Positive, energetic, and results-driven approach

·         Excellent administrative and organisational skills

·         Logical and analytical thinker

·         Excellent verbal and written communication skills

 

Key Performance Areas

 

·         Process and accurately record customer collection nominations

·         Provide daily customer updates according to the distribution list

·         Create and manage Sales Orders in Business Central (BC), including payment follow-up for customers

·         Process contractual customer orders from Bulk Sales Orders and escalate any required amendments to management

·         Liaise with Supervisors regarding ad hoc stock requests

·         Process orders and complete pre-release activities where required

·         Follow all operational procedures, including vehicle verification and order release controls

·         Record, distribute, and track orders, updating automated reporting systems as required

·         Ensure stock issuance remains within authorised limits and escalate exceptions to management

·         Process orders within agreed timelines, communicating delays to supervisors and customers

·         Implement management instructions within delegated authority levels

·         Participate in operational and team meetings, contributing to continuous improvement initiatives

·         Maintain effective customer communication regarding collections and order status

·         Support senior team members and ensure compliance with current operational procedures and documentation